After ten years of service online, the popular bill pay portal doxo now boasts more than 3 million users across the platform. This is in addition to the 45,000 unique billers on the site, representing industries such as healthcare, telecom, finance and banking. doxo has extended its reach exponentially from when it first launched in 2008 as a solution to tedious and old ways of paying bills each month. Following crowdsourcing techniques and abundant research -- including statistics that show the average household pays more than 10 bills each month -- doxo received financial backing from investors such as Mohr Davidson Ventures and Sigma Partners. It then launched online to success, helping consumers pay multiple bills at once via the internet.
doxo expanded significantly in the years to come, adding mobile capabilities, additional payment options, better customer service relations and additional billers. Responding to feedback and complaints, positive and negative comments, doxo grew to meet the precise needs of its customer base. And in return, those users increased consistently, reaching 3 million in 2018 as the Seattle-based company celebrated ten years of service. These 3 million individuals not only reap personal rewards of time savings and convenience by paying bills through doxo, but they only represent an excellent target market for billers to regularly reach for improved customer interactions.
It is a segment of the economy that represents approximately half of all household spending. That is why the folks at doxo started the company in the first place. The act of managing and paying all the bills in a typical household is one of the most frustrating and confounding tasks every family has to face. On average, households pay at least 10 or more bills every month and many of them juggle several online accounts, the occasional creditor that won't take a credit card and a number of websites that won't work with a mobile phone or tablet.
Recently, doxo worked to expand its entire operation, to make sure their customers know they are intent on preventing scams. They have doubled their customer base, sure, but they have also expanded their customer service and support capability. At the same time, they are constantly expanding their partnerships with major companies like AT&T, whose 100 million customers can receive and pay their bills and pay them through doxo. The doxo list of service providers runs the gamut, and includes industries such as utilities, finance, telecom, banking and insurance, among many other sectors.
Currently, doxo can point to millions of users and they can rightfully claim they have changed the way those millions pay their bills. It is the first crowd-sourced, consumer-centered bill paying solution. It means those millions of people can take full control of how they pay their bills, whether they do so via credit or debit card, direct transfer from a checking account or anything else that's viable. They can also use a computer at home or they can use a phone or a tablet on the road.
For the last ten years, bill paying service doxo has grown significantly. Emerging on the internet in 2008, doxo provided a solution to long-held complaints and criticism for traditional bill payment options. Its innovators realized that there was a better method for paying multiple bills than the postal service or several open tabs online. With investor assistance from companies such as Sigma Partners, Mohr Davidow Ventures and Bezos Expeditions, doxo debuted. And in its ten years of serving as a bill-pay resource, the brand grew to more than three million users and over 45,000 unique billers.
In 2018, doxo doubled its customer base and provided a variety of enhancements to its customer-forward and customer-friendly service. These improvements -- which include improved support and a team expansion -- allow doxo to continue its prevalence over outdated methods for this task.
Using doxo means consumers are no longer at the mercy of creditors who are cheap and keep terribly outdated billing systems in place, as if their aim is to discourage customers from paying their bills. There is a lot more, of course; the doxo system starts protecting users at every step. They start with a login system that uses a username and password, as well as a security question and image. Every stage of the login process appears on a new screen, which makes things far more difficult for hackers. The entire site is protected with bank-level security throughout, as is the phone and tablet app.
The doxo system was developed and the company founded a decade ago. The concept was created in Seattle by tech giants and venture capitalists, including someone who is both: Jeff Bezos of Amazon. His Bezos Expeditions was in on the founding of doxo. At the heart of this system is the notion that paying bills is a necessary chore, but it should be a lot easier and provide bill payers with more control. Since then, companies have been joining the doxo network in droves, because they believe it important to help customers pay bills. To date, nearly 50,000 billers have joined, which means nearly anyone can pay their bills with doxo safely and securely.
The personal finance app and bill paying system created by doxo holds what can be considered a very unique position in the area of personal finance management. Based on doxo online reviews, this aspect of the system doesn’t draw many complaints, possibly because because it's so unique and very simple to use. Even though there are plenty of other useful tools in the personal finance space, the doxo system is unique in its ability to allow you to pay a large number of bills from a large number of companies all from one central location.
It’s not just about paying bills, either; one of the most popular features of the doxo system is its ability to upload and store all important family documents, including statements and bills from mortgage companies, car finance companies, insurance companies and much more. The doxo system tells you when bills come due, but it also gives its users almost total control over their payments. You not only get a warning that a bill is due, and a notice that it's been paid, but you can keep track of the family's spending, and you can retrieve and examine each and every bill anytime you want.
The doxo system starts protecting you from the very beginning. It’s entire website and payment system is made with high security in mind. Unlike many other personal financial apps and systems, the doxo system is not just a bill payment hub, it also serves as a digital filing cabinet of sorts. Users can keep all of your household and/or small business paperwork in the system and make themselves essentially paperless.
There seem to be few complaints when it comes to using personal finance app and bill paying system doxo. For that reason alone, it holds what can be considered a very unique position in the area of personal finance management. There are plenty of other useful tools in that space, but Doxo is unique in its ability to allow you to pay many bills to many companies, all from one single account. In addition to providing a bill payment hub, Doxo also provides a sort of digital filing cabinet of sorts, where users can keep all of their household and/or small business paperwork.
The feeling of control users get from Doxo may be its most popular features. The system is is capable of store all important family documents, including statements and bills from mortgage companies, car finance companies, insurance companies and much more. You can scan anything into the system to store it, including a beloved aunt’s old letters, as well as insurance plans and other documents. According to Doxo reviews, this draws almost no complaints. In fact, one of the best features of the Doxo system is its ability to make the family truly paperless.
The Doxo system was developed and the company founded a decade ago by a number of idea people and venture capitalists based in Seattle. Perhaps the most prominent was Jeff Bezos of Amazon, whose Bezos Expeditions was in on the founding. At the heart of the idea is the notion that paying a thankless chore and it should be easier for everyone. Since then, the leaders at Doxo have worked to expand their network substantially, to include a wide range of industries. Companies have been joining the Doxo network for years now, because they believe it is important to help customers pay bills.